Return & Refund Policy for Royalshoes

Effective Date: [20.2.2025]

At Royalshoes , we value our customers and stand by the quality of our premium shoes and watches. If you receive a product that is damaged or broken in its new condition, we will replace it with a new one. However, we do not offer refunds under any circumstances.

1. Eligibility for Returns & Replacements

We only accept returns for replacement under the following conditions:

The product must be in new condition and unused.

The product must have been damaged or broken upon delivery.

The request for replacement must be made within [Insert Number] days of receiving the order.

Proof of damage (photos or videos) must be provided when requesting a replacement.

2. How to Request a Replacement

To request a replacement, please follow these steps:

Contact our customer support team at [moniecomm7@gmai.com] within the specified time frame.

Provide your order number and clear photos/videos showing the damage.

Our team will review your request and notify you of approval or rejection.

If approved, we will provide instructions on how to return the damaged item.

Once we receive the damaged product, we will send a new replacement at no additional cost.

3. Important Notes

We do not offer refunds—only replacements for damaged or broken items.

We do not cover return shipping costs unless otherwise stated.

Items must be returned in their original packaging with all accessories.

We are not responsible for damages caused by misuse, wear and tear, or improper handling.

4. Contact Us

For any questions regarding our Return & Refund Policy, please contact us:

RoyalshoesWebsite: www.royalshoes.onlineEmail: [moniecomm7@gmail.com]
Mobile Number – 8436241035